Contact us

Need Help or Just Want to Say Hello?

We’re always happy to hear from you – whether you have a question, want to share feedback, or just send us a message.

Looking for something specific? Check out our Frequently Asked Questions (FAQ) page to quickly find answers, or visit Track My Order to check your delivery status.

Our support team is available Monday to Friday from 8:00–18:00 GMT, and on Saturdays and Sundays from 10:00–16:00 GMT.

You can contact us via email at info@eloura-moda.com.

You can also send us a message using the contact form below – we usually reply within 24 hours.

Tip: When contacting us about an order, please include your order number so we can assist you faster!

Email: info@eloura-moda.com

Monday – Friday: 8:00 – 18:00 GMT

Saturday – Sunday: 10:00 – 16:00 GMT

Holidays: Closed